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Slot filling is the process where the Dialogflow agent continues collecting information from the end-user until the end-user has provided data for each of the required parameters. On Dialogflow ES, there is no way to limit the maximum number of retries. This slot filling issue is now resolved in the ...

In the month of October, we have added some powerful features like Teams, IBM Watson integration, Dialogflow CX integration, additional features in Kompose, and Bot analytics. Also updated the existing ones to improve your overall experience with Kommunicate.

If you have missed the previous updates ...

Artificial Intelligence (AI) chatbots are chatbots that understand and answer more complex queries. The AI-powered chatbot uses Natural Language Processing to break down the user sentence into Intent and Entities. Intents and Entities information along with context is used to generate the response ...

A chatbot is a tool to automate conversational experience and to simplify human interaction with customers for your businesses. Chatbots, can understand and respond to human inputs through voice or written language. It is used to automate frequently asked questions, lead capturing, Virtual assistant ...

A chatbot is a tool to automate conversational experience and to simplify human interaction with customers for your businesses. Chatbots, can understand and respond to human inputs through voice or written language. It is used to automate frequently asked questions, lead capturing, Virtual assistant ...

Now that we know what the chatbot to human handoff rate is how it is calculated, let’s jump into the discussion on how to reduce it. The following instructions will help you in lowering chatbot to human handoff percentage.


Reducing chatbot to human handoff percentages
Here, I am taking an example ...

Now that we know what the chatbot to human handoff rate is how it is calculated, let’s jump into the discussion on how to reduce it. The following instructions will help you in lowering chatbot to human handoff percentage.


Reducing chatbot to human handoff percentages
Here, I am taking an example ...

According to Statista, 2 billion people use WhatsApp every month. Surveys also confirm that a massive 24.7% of the global population uses the app (Exploding Topics).

Put these two statistics together, and WhatsApp emerges as a key growth driver for businesses worldwide. Until recently, businesses ...

Now that we know what the chatbot to human handoff rate is how it is calculated, let’s jump into the discussion on how to reduce it. The following instructions will help you in lowering chatbot to human handoff percentage.


Reducing chatbot to human handoff percentages
Here, I am taking an example ...

According to industry studies from multiple sources, 69% of shoppers abandon their cart before making a purchase. And that number climbs above 80% in some studies.

If those numbers stopped you mid-thought, go back and read them again. These statistics are the stuff of nightmares for marketers ...