Are there any alternatives?
Posted: Tue Jan 07, 2025 3:20 am
If using WhatsApp Business on multiple devices doesn’t fully meet your team’s needs, there are alternative options to consider. Some are practical, while others are less ideal. Here’s a breakdown:
Multiple SIM cards or a dual-SIM phone
You can use multiple SIM cards or a dual-SIM phone to run separate WhatsApp Business accounts if you want the cheaper option. This method allows you to handle two accounts on one device or split them across multiple devices.
However, this approach comes with significant downsides:
Switching between accounts or devices can be time-consuming and confusing.
Customer conversations are split across multiple numbers, so it’s hard to track interactions and maintain consistency.
As your team grows, managing multiple SIM cards quickly becomes unmanageable.
This alternative works for very small teams but it’s far from efficient for advanced sales use-cases.
WhatsApp Business API with a shared inbox
The WhatsApp Business API lets you connect your WhatsApp account to tools your business already uses, like a CRM. It’s perfect for scaling customer communication. With the API, you can use a shared inbox like Rasayel so sales and support teams can work together to manage customer conversations.
Why is this the best alternative? The WhatsApp Business API allows you to automate lead peru whatsapp phone number qualification and follow-ups with chatbots or you can use a CRM integration to automate the workflows.
Chatbot flow created in Rasayel.
As your team grows, a shared inbox grows with you, Unlimited agents can work together, collaborate, and respond to a high volume of messages.
Agents collaborating in Rasayel.
With the WhatsApp Business API, you can personalize your communications at scale.
For instance, you can send WhatsApp templates with placeholders and variables, and then the system fills these placeholders with information that is relevant to each recipient independently. For example, the placeholders can be replaced with your clients’ names, a product they’re interested in or any other data.
Multiple SIM cards or a dual-SIM phone
You can use multiple SIM cards or a dual-SIM phone to run separate WhatsApp Business accounts if you want the cheaper option. This method allows you to handle two accounts on one device or split them across multiple devices.
However, this approach comes with significant downsides:
Switching between accounts or devices can be time-consuming and confusing.
Customer conversations are split across multiple numbers, so it’s hard to track interactions and maintain consistency.
As your team grows, managing multiple SIM cards quickly becomes unmanageable.
This alternative works for very small teams but it’s far from efficient for advanced sales use-cases.
WhatsApp Business API with a shared inbox
The WhatsApp Business API lets you connect your WhatsApp account to tools your business already uses, like a CRM. It’s perfect for scaling customer communication. With the API, you can use a shared inbox like Rasayel so sales and support teams can work together to manage customer conversations.
Why is this the best alternative? The WhatsApp Business API allows you to automate lead peru whatsapp phone number qualification and follow-ups with chatbots or you can use a CRM integration to automate the workflows.
Chatbot flow created in Rasayel.
As your team grows, a shared inbox grows with you, Unlimited agents can work together, collaborate, and respond to a high volume of messages.
Agents collaborating in Rasayel.
With the WhatsApp Business API, you can personalize your communications at scale.
For instance, you can send WhatsApp templates with placeholders and variables, and then the system fills these placeholders with information that is relevant to each recipient independently. For example, the placeholders can be replaced with your clients’ names, a product they’re interested in or any other data.