Analyze the data and boost your conversion
Posted: Sun Apr 06, 2025 9:01 am
Drift live chat
This software allows you to create campaigns within your account, allowing you to offer even more relevant information to your potential customers.
By analyzing the data from live chat, you gain insight into which companies and individuals are making a chat request and from which source they originate. To ultimately generate more leads within B2B, you can add a newsletter or demo checkbox at the beginning of a chat request, which automatically adds your contacts to your marketing campaigns. In addition, you can use this contact information for your buyer persona creation.
You can also provide certain tags such as 'SQL' or 'MQL'. This helps you to better categorize incoming buy phone number list calls, which gives you insight into your customers' problems. For example, tags such as 'problem' or 'complaint' help you to identify weak points of your product or service more quickly. In addition, you can link the obtained contact information to your marketing automation system to further 'nurturing' leads.
Live chat tags
If you implement live chat on your website, you need to make sure that someone can respond in a timely manner. You don't have to be online 24/7, but make sure that a contact form is available when you are offline.
This software allows you to create campaigns within your account, allowing you to offer even more relevant information to your potential customers.
By analyzing the data from live chat, you gain insight into which companies and individuals are making a chat request and from which source they originate. To ultimately generate more leads within B2B, you can add a newsletter or demo checkbox at the beginning of a chat request, which automatically adds your contacts to your marketing campaigns. In addition, you can use this contact information for your buyer persona creation.
You can also provide certain tags such as 'SQL' or 'MQL'. This helps you to better categorize incoming buy phone number list calls, which gives you insight into your customers' problems. For example, tags such as 'problem' or 'complaint' help you to identify weak points of your product or service more quickly. In addition, you can link the obtained contact information to your marketing automation system to further 'nurturing' leads.
Live chat tags
If you implement live chat on your website, you need to make sure that someone can respond in a timely manner. You don't have to be online 24/7, but make sure that a contact form is available when you are offline.