According to Statista, 2 billion people use WhatsApp every month. Surveys also confirm that a massive 24.7% of the global population uses the app (Exploding Topics).
Put these two statistics together, and WhatsApp emerges as a key growth driver for businesses worldwide. Until recently, businesses only used email, phone, live chat, and social media to communicate with customers. The introduction of WhatsApp bots into the mix provides a simple, direct, and real-time means of communication.
What is a WhatsApp Bot?
A WhatsApp chatbot is an automated system that can converse with customers through WhatsApp. The WhatsApp number would be your business number. The chatbot can provide quick replies, take customer queries, and advertising data offer canned responses or customer account information. The chatbot functions based on the user’s input and sends answers based on the phrases or keypad presses programmed in its backend.
To leverage a WhatsApp chatbot, you need the WhatsApp Business API, which activates upon receiving a message from a user to your business. Explore an example of a WhatsApp chatbot from Kommunicate by clicking on the banner below.
In this blog you will learn how to create a WhatsApp bot with this comprehensive step-by-step guide. Building a WhatsApp bot doesn’t require coding skills if you utilize the appropriate tools. Building a whatsApp bot involves two primary steps:
How to Create a WhatsApp bot in 5 Simple Steps
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mouakter11
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